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about Precision Garage Door in:
New Windsor, NY
Precision Garage Door of Hudson Valleyhas received 29 reviews, averaging 4.97 Stars:
New Windsor, NY
Product:
Service Technician Team : Isaac W
New Windsor, NY
Anthony was great on all levels one might hope to expect from any servicing technician that visits your home. Knowledgeable, efficient, friendly, and professional, would probably best describe Anthony. He also made me feel welcome to call in case any problems should arise. This is my second time calling Precision (completely different garage door issues) and I would say both technicians were aces, leaving me in good hands. Trustworthy company, really great crew.
- Sebastian Ystrom
New Windsor, NY
My technician Matthew Lawrence came to my home to quickly diagnose my garage door issue. The issue was assed and fixed timely. All is working well. Matthew is very knowledgeable and helpful in explaining the problem. Excellent work.
- Patrizia Pappacena
New Windsor, NY
Matt left a fabulous impression on me regarding his personality and wok habits. Certainly a credit to your company. He represented the company and the franchise perfectly. Left a fabulous impression on me. Daniel Amatuzzo
- Dan Amatuzzo
New Windsor, NY
My repair guy was Anthony Beaton . Great guy, extremely Professional & knowledgeable. Explained to me everything that was right & wrong about my door. I am pretty sure Precision is honored to have him on your team. Keep up the great work sir!!
- Glenn Phillip
New Windsor, NY
Called the company and they were out same day. Jesse was very nice, helpful, explanatory and professional. Gave us some great tips on maintenance. We are extremely happy with the company and his high level of service.
- Royal Class Service - Scott Krumpholc
New Windsor, NY
Very satisfied and pleased with the workmanship and job that Luke Stachura did on my garage door. I would definitely use and recommend Precision door services. Thank You
- Manuel Silva
New Windsor, NY
Thank you for the fine service. Matthew was a gentleman, knowledgeable in his work and efficient. A very nice young man who fixed my old garage door openg system, A creidt to your business, thankj\s again
- James Leiner
New Windsor, NY
I am extremely pleased with the service provided by my tech, Matt Lawrence. He was very professional and provided a complete review of the issues he found with my doors and openers. I highly recommend your business! Thank you
- Laurie Seymour
Product:
Service Technician Team : Matthew L
New Windsor, NY
Called this morning with a broken tension spring and they gave me a same day appt, so it is now fixed! Jesse was great - very professional, knowledgable and friendly! Their process is automated, with e-mail confirmations and the tech letting you know when he is coming. Thank you so much for addressing my situation so quickly and effectively!
- Joe Foti
New Windsor, NY
Very satisfied, Matthew extremely professional..
- Theresa Cozelino
New Windsor, NY
Luke was great! He went over all aspects of my garage door, and the issues I was having with it. I’ll be using their service again in the future!
- Robert Masi
New Windsor, NY
Excellent service!! I am very happy with the way the repair guys worked on the garage door opener. They were very professional and will use you again. Thank you Sherri K
- Sherri Kerdesky
Product:
New Windsor, NY
WOW!!!! What an absolute pleasure it was to work with Precision. In my 35 year corporate career, I have never experienced customer service to this level. From the first call until the finish of the job they are professionals. They are quick to respond, explain everything, and the work is to a superior level. And their pricing is spot on where internet searches say it should. Have no worries using Precision. They will impress you.
- Timmy Vazquez
WOW Timmy!!!! Thank you for such a wonderful regarding your recent experience with Precision! Reviews like this one help homeowners know Precision is a name you can trust for your garage door needs! Customer satisfaction is very important to us, from the very first phone call to the repair itself! Thanks for choosing Precision!
Product:
Service Technician Team : Luke S
New Windsor, NY
I had a protection agreement with Sears. They came out and the agreement covered next to nothing. Not only did they want to charge me an arm and a leg for the repair, but the parts that needed to be ordered would have taken three weeks to get. I called Precision. Not only were they professional and accomodating, but the parts were on their truck ready for installation. My Technician Jesse P. was AWESOME !!!! THANK YOU !!!!
- Jose Marin
Hi Jose! Sorry to hear about the trouble you had to go through, but glad Jesse was able to come out and help with your garage door repair! Having fully stocked trucks helps save you time and money so you can get the job done in just one appointment! Thank you for choosing Precision!
New Windsor, NY
Jared was very knowledgeable, punctual, kind, respectful and very patient. I had a lot of questions and he answered them all. He wiped everything he touched and I appreciated it. I would like new doors and will DEFINITELY call on Precision when I’m ready. Thank you very much! Satisfied Customer
- Myrtha Suralie
Thanks for the review, Myrtha! We're glad Jared was able to help you with your garage door needs. We look forward to helping you with those new garage doors!
Product:
New Windsor, NY
It's such a pleasure to deal with a business with such excellent customer service. Professional, prompt, and great communication. Anthony was great and we couldn't be happier with the job he did.
- Chuck Ciccone
New Windsor, NY
Best service ever. We are very happy with the excellent service and customer service
- Jijy James
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Service Technician Team : Luke S
New Windsor, NY
Jared performed the installation in a timely and professional manner.
- Pat Milne
Product:
New Windsor, NY
Luke Stachura was great.He explained everything to me clearly and was patient. He showed me what was wrong with our old garage door opener and what can happen in the future. He was very professional.
- Eleanor Carlos
Product:
Service Technician Team : Luke S
New Windsor, NY
In March 2017, I had Precision Overhead Garage Doors install 2 Doors. On October 30, 2018, the lock assemblies came loose and the handles on both doors were falling off. The technician Luke Stachura explained to me the reason. Quite simply, when the door lock assembly was installed, the cylinder was not centered properly. As for the handles, the bolts had nothing to grip onto because the doors are hollow at the bottom. Luke, drove the bolts straight thru to the the inside and then fastened a nut to secure each handle. In my opinion, Luke should be a supervisor training the technicians. Luke, knew exactly what needed to be executed to resolve both issues. We are extremely pleased with the resolution implemented.
- Francis Rich
New Windsor, NY
Contacted them same day. Jared came and did a wonderful job within a 1/2 hour. Garage door functions perfectly. I will definitely use them again if necessary.
- Angel Maldonado
New Windsor, NY
Great customer service. On time and professional. A plus service.
- John Filippone
New Windsor, NY
I liked your quick response to setting up an appointment. Jared was on time and very professional. The service was quick and he took the time to answer all of my questions. We need it a new garage door. yes I would recomended to my neightbors.
- Martha Saldarriga
New Windsor, NY
Sunday service visit, no extra charge. Rick was very professional and fast! We are delighted to have our garage door back in working order. Very satisfied!
- Brenda Fevrier
Product:
New Windsor, NY
Fast, courteous. Went above and beyond getting my ancient door working again.
- Michael Kagan
New Windsor, NY
technician was very knowledgeable and did his job well
- Joseph Harris
New Windsor, NY
Your technician Marc Mackenzie was punctual, very polite, and did an excellent job installing two belt drive garage doors openers in our brand new home. He is an asset to your company and these garage door openers are too quiet to be true. The battery back up option is ingenious and the ability to communicate with them via the mobile app is absolutely wonderful. Thank you and Marc for a job well done.
- Laura Basilicata
Product:
New Windsor, NY
Thanks Vince for your exemplary work today. You called and gave me a time frame which you did honored. You explained the process which a novice like me could understand.Again I appreciate your professional manner, your craftsmanship and your dedication to your work. It was even quicker than I had anticipated.
- New Job
Product:
(845) 202-9289
(845) 202-9289(845) 230-0051
(845) 230-0051(845) 877-7082
(845) 877-7082(845) 877-7082
(845) 877-7082(845) 201-9632
(845) 201-9632Office: (845) 202-3599
1073 RT 94
Unit 24
New Windsor, NY 12553
Licenses
Rockland County License #H-12527-A5-00-00Putnam County License #PC7348
The process was easy to schedule a technician to come out. Isaac was great. He contacted me to let me know he could be here earlier than scheduled if I’d like, which was fine. He was thorough in explaining the issue with my springs and wires, one of which had snapped, which was the reason for the service call. He explained the process and gave me options for the repair. I would definitely recommend Precision!
- Anthony Noto